.support-chat{min-height:0;font-family:var(--font-body);grid-template-rows:auto minmax(0,1fr) auto;gap:10px;display:grid}.sc-thread{flex-direction:column;gap:14px;min-height:0;margin:0;padding:0;list-style:none;display:flex;overflow-y:auto}.sc-msg{align-self:flex-start;gap:4px;max-width:min(85%,620px);display:grid}.sc-msg.mine{align-self:flex-end}.sc-who{color:var(--ink-2);font-size:12px;font-weight:700}.sc-msg.mine .sc-who{text-align:right}.sc-msg p{background:var(--paper);border:1px solid var(--line-2);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:16px 16px 16px 4px;max-width:68ch;margin:0;padding:12px 16px;font-size:15px;line-height:1.6}.sc-msg.mine p{background:var(--black);color:var(--brand-ivory);border-color:var(--black);border-radius:16px 16px 4px}.sc-msg.staff p{background:var(--gold-wash);border-color:var(--line-2)}.sc-msg p.sc-refused{font-style:italic}.sc-source{color:var(--ink-2);font-size:12px}.sc-msg time{color:var(--ink-2);font-variant-numeric:tabular-nums;font-size:12px}.sc-offer{flex-wrap:wrap;align-items:center;gap:8px 12px;padding-top:4px;display:flex}.sc-offer>span{color:var(--ink-2);font-size:13px}.sc-ticket{color:var(--ink-2);border-top:1px solid var(--line-2);border-bottom:1px solid var(--line-2);align-items:baseline;gap:8px;padding:6px 0;font-size:13px;display:flex}.sc-ticket strong{color:var(--black);font-weight:700}.sc-ticket span{overflow-wrap:anywhere;flex:1}.sc-ticket time{font-variant-numeric:tabular-nums}.sc-foot{gap:10px;display:grid}.sc-status{border-bottom:1px solid var(--line-2);gap:8px;padding-bottom:12px;display:grid}.sc-promise{color:var(--ink-2);max-width:68ch;margin:0;font-size:14px;line-height:1.5}.sc-open{gap:6px;margin:0;padding:0;list-style:none;display:grid}.sc-open li{grid-template-columns:minmax(0,1fr) auto auto;align-items:baseline;gap:4px 12px;font-size:14px;display:grid}.sc-open-subject{overflow-wrap:anywhere;font-weight:600}.sc-open-state{color:var(--gold-ink);font-size:13px;font-weight:700}.sc-open li time{color:var(--ink-2);font-variant-numeric:tabular-nums;font-size:13px}.sc-mine{gap:6px;display:grid}.sc-mine h3{margin:0;font-size:14px}.sc-mine ul{gap:8px;margin:0;padding:0;list-style:none;display:grid}.sc-mine li{grid-template-columns:minmax(0,1fr) auto;gap:2px 12px;font-size:14px;display:grid}.sc-mine .sc-open-subject{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-weight:400;display:-webkit-box;overflow:hidden}.sc-reply{color:var(--ink-2);overflow-wrap:anywhere;grid-column:1/-1;margin:0;font-size:14px}@media (max-width:640px){.sc-open li{grid-template-columns:minmax(0,1fr) auto}.sc-open li time{grid-column:1/-1}}.sc-compose{border:1px solid var(--line);background:var(--card);border-radius:999px;align-items:center;gap:6px;padding:4px 4px 4px 16px;display:flex}.sc-compose:focus-within{border-color:var(--gold-ink);outline:2px solid var(--gold-ink);outline-offset:2px}.support-chat .sc-compose input:focus-visible{outline:none}.sc-compose input{min-width:0;min-height:44px;font:16px var(--font-body);color:var(--black);background:0 0;border:0;outline:none;flex:1}.sc-note{color:var(--ink-2);margin:0;font-size:12px}.support-chat .icon-btn{background:var(--black);width:44px;height:44px;color:var(--brand-ivory);cursor:pointer;border:0;border-radius:999px;flex-shrink:0;place-items:center;display:inline-grid}.support-chat .icon-btn:disabled{opacity:.35;cursor:not-allowed}.support-chat .link-btn{min-height:44px;font:700 13px var(--font-body);color:var(--gold-ink);text-underline-offset:3px;cursor:pointer;background:0 0;border:0;justify-self:start;padding:6px 0;text-decoration:underline}.support-chat :focus-visible{outline:3px solid var(--gold-ink);outline-offset:2px}.support-chat.is-compact .sc-msg{max-width:92%}.support-page{gap:8px;display:grid}.support-page h1{margin-bottom:0}.support-page .support-chat{min-height:60dvh}.support-page .sc-foot{z-index:5;background:var(--paper);padding:10px 0 12px;position:sticky;bottom:0}@media (max-width:899.98px){.support-page .sc-foot{bottom:calc(70px + env(safe-area-inset-bottom));padding-bottom:8px}}.site-help .site-help-panel{flex-direction:column;display:flex;overflow:hidden}.site-help-panel .support-chat{flex:1;min-height:0}@media (max-width:899.98px){.app-tabs~.site-help .site-help-panel{max-height:calc(100dvh - var(--topbar-h,72px) - 152px - env(safe-area-inset-bottom))}}.sc-form{gap:8px;padding:12px 0;display:grid}.sc-sent{padding:12px 0;font-weight:700}